Travel with Italo


OUR JOURNEY AMBIENCES

Italo AGV and Italo EVO, the Italo fleet of trains offering a wealth of entertainment and personalised services on board, ensuring a supremely comfortable journey for every type of traveller.

SMART
A pratical travel IItaloTreno_Paypal_461x184_landing_mobile
  • A number of small utilities is available for each passenger, including the Wi-Fi and the free access to the Italolive portal on board , to enjoy of all exclusive contents of entertainment
  • Cinema coach with a selection of the best movies Medusa. You can reserve your seat in our special cinema coach without surcharge. Service avaiable on all Italo AVG trains.
  • Snack< Area, where you can find comfortable vending machines to buy a coffee, cold drinks and snacks.
COMFORT
More space, more comfort IItaloTreno_Paypal_461x184_landing_mobile
  • Bigindividual space and great freedom of movement. If you choose the single-seatoption, your trip can be even more comfortable.
  • A number of small utilities is available for each passenger, including the Wi-Fi and the free access to the Italolive portal on board , to enjoy of all exclusive contents of entertainment
PRIMA
Your Comfort is served IItaloTreno_Paypal_461x184_landing_mobile
  • Dedicated access to your train with the new Fast Track service.
  • Our onboard staff is ready to welcome you with a selection of sweets, snacks, warm drinks and cold beverages.
  • Maximum relax thank to the extra space. If you choose the single-seatoption, your trip can be even more comfortable.
  • A generous choice of Italy’s favourite newspapers and magazines to read at your leisure as you travel.
  • Plus, a free Wi-Fi connection is always available.
CLUB EXECUTIVE
A superior experience IItaloTreno_Paypal_461x184_landing_mobile
  • Free access to the stations provided for the exclusive Lounge Italo Club, where waiting for a train becomes a pleasure, not a bore.
  • Dedicated access to your train with the new Fast Track service.
  • Extra-wide armchairs for maximum comfort.
  • Dedicated catering including expresso coffee and a mouthwatering selection of Italian sandwiches, bakery products and drinks
  • Every seat includes a 9” personal screen so you can enjoy the great selection of complimentary onboard entertainment available on our Italo portal, or browse the Internet in total comfort.
  • A generous choice of Italy’s favourite newspapers and magazines to read at your leisure as you travel.
On board services
Our trains provide a free Internet connection in all journey ambiences, accessed via a Wi-Fi connection. To connect your pc or mobile device, just sign in to our Italolive portal and authenticate using your Ticket Code or the username and password provided during your Italotreno.it registration.
Would you like anything good, tasty and freshly-made? Let’s try Italotaste!
The catering service comfortably at your seat, you can choose from a wide selection of freshly-made sandwiches, salads and wraps made by our partner EAT TRAVEL.
Choose you meal from the on-board menu, ask to EAT TRAVEL staff for your choice and enjoy your meal at your seat!
Add your favourite drink to your meal and buy a COMBO menu, you will receive a complimentary snack for a “sweetness trip”!
And… action! If you travel in a Smart ambience on the AGV trains, you can reserve your seat in our special cinema coach and enjoy one of our movies. Featuring 39 seats and located at the head or tail of the train, where passenger walk-throughs are minimized, this ambience combines entertainment and privacy via 8 high definition 19” screens. You can travel in Cinema coach without surcharge and if you forgot the earphones, buy it on board by asking to the Italo team!
You can easily and conveniently buy an espresso coffee, a cold drink or a snack from our vending machines located in Coach 3 and in Coach 7 on th AGV trains and in Choach3 and Coach 6 on the EVO trains.
Pets Small-size dogs, cats and other pets are welcome on our trains into the special bags.
Dogs over 10 kilograms. You can book this service up to 2 hours prior to departure time by calling our “Pronto Italo” Contact Center at 06.07.08. This service is only provided for Flex (subject to availability) in Smart, Comfort and Prima ambiences. The price is 50€. This service can be added either at the time of booking or at a later date, right up until 2 hours before travel by calling Italo Assistenza. It is available according to the tariffs and ambiences selected.
AT THE STATION
The Lounge Italo Club waiting for you to make more pleasant the waiting for the trip. Our lounges are the perfect place if you have a short business meeting or if you want somewhere comfortable to wait before boarding your train. Our lounges are available to our Club Executive passengers and Italo Più Privilege cardholders whilst Italo Corporate cardholders may access them having a valid ticket and travelling in Prima.
Whether you’re looking for information, you need assistance, you wish to purchase a ticket on board or to subscribe to our Italo Più loyalty programme, our staff is ready to help you.
Ticket Machines

You can purchase or change your ticket at the Self Service Ticket Machines located inside and just around Italo Ticket Office. The payment is always possible with credit card, bancomat and cash. For every needs, the our team is always avaiable to help you.
Avoid queues and pass through checkpoints with ease thanks to a dedicated lane to help you get on board your Italo train faster.
  • This service is available only to those in possession of a Prima or Club Executive ticket and to Italo Più Privilege and Corporate Privilege card holders.
  • The Fast Track service is currently available at Rome's Termini Station on platforms 12 and at Milan Centrale on gate E.
  • To access the Fast Track lane, Italo Più Privilege and Corporate Privilege cardholders need to display their ticket together with their Italo card.
  • This service is also available to travelling companions and minors in possession of a valid ticket.


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